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All orders are processed as custom orders placed at the buyer's request, and no inventory is held by our company.
Once an order is submitted, a purchase order is immediately placed with the brand, and cancellations or changes are not permitted under any circumstances.
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Lead times are subject to change based on brand-side supply availability, global logistics conditions, and manufacturing schedules.
These factors are inherent to international supply chains, and the company bears no responsibility for related delays or changes.
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Product pricing may fluctuate based on brand pricing policies, exchange rate variations, international freight charges, and market conditions.
The final payable amount is determined by the issued Proforma Invoice.
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International shipments generally follow FOB (Free On Board) principles.
Risk transfers to the buyer once the goods are handed over to the carrier at the brand's facility or our logistics center.
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All risks associated with international transportation—including delays, loss, damage, theft, or quality changes due to temperature or humidity—are the responsibility of the buyer.
It is strongly recommended that the buyer secure appropriate cargo insurance as needed.
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Customs clearance at the destination country is entirely the responsibility of the buyer.
All duties, taxes, import regulations, compliance requirements, and administrative procedures must be handled and fulfilled by the buyer.
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The company assumes no liability for clearance delays, import restrictions, regulatory violations, confiscation, return-to-sender fees, disposal charges, or any additional costs resulting from non-compliance with the importing country's laws.
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Product packaging, components, batch codes, or country of origin may vary due to brand manufacturing policies.
Such variations are considered normal within international distribution standards.
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Inspection performed at the logistics center is limited to basic exterior checks. Minor cosmetic imperfections or packaging dents that may occur during international transit or from manufacturer handling are regarded as within acceptable commercial standards.
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Customer-provided information will be used solely for order processing, documentation, and logistics purposes, and will be managed in compliance with international data protection regulations.